With 20 years industry-specific experience, CEO Rick Campbell launched Campbell and Partners Consulting (CPC) in 2015 with a vision to provide an unparalleled level of industry expertise combined with dynamic customer service that exceeds client expectations whilst meeting the global corporate need for bespoke vendor-independent complete print solutions.
Commencing operations in Melbourne, Australia, CPC now has offices in Sydney, Auckland, Chicago, New York and London. With a team of industry and market specialists, we provide dedicated support and project partnership to a rapidly growing list of diverse global customers requiring enterprise-level solutions.
In keeping with our commitment to offer complete end-to-end solutions to optimise our clients’ operations, CPC now provides best-of-breed digital solutions in document management, enterprise records management, digital workspace and visitor management. Plus, with the 2019 launch of our software solutions division – @DOCS, we now also offer world-class solutions in Intelligent Information Systems, Analytics & Business Intelligence and Data Protection & Security
Corporate social responsibilty
and community engagement
CPC’s belief, that the measure of our success as an organisation is as much about the positive impact we have in people’s lives and the world we live in as it is about financial success, is integral to the way we approach our business. We do this by
- 1 /.Supporting the less fortunate through our direct engagement with various charities as well as by helping our clients and partners in their efforts to make the world a better place.
- 2 /.Recognising and supporting excellence in the business community.
- 3 /.Engaging with solution providers whose ethos reflects our own regarding respect for people, respect for the environment, corporate integrity and fair work practices.
- 4 /.Promoting and advancing environmental sustainability, reducing paper consumption, corporate
waste and the corporate carbon emissions footprint. This is intrinsic to the solutions we provide and the products we recommend.
Of course, actions speak louder than words, we are proud to showcase some of our recent community engagement activities . . .
Director – Enterprise Operations at Fragomen
Head of Legal Operation – Minter Ellison SA/NT
CEO at EQ8R
SVP and EMEA Chief at Fulcrum Global Technologies Inc.
Author and Speaker at Lionheart Australasia Pty Ltd
CIO at Colin Biggers & Paisley
@DOCS is part of the Campbell & Partners Consulting group of companies. Our solutions provide our clients with the data they require in real time by transforming and automating the collection and secure storage of all critical business information.
Established by a collective of like-minded, outcome-based category experts who identified a deficiency in the market to provide best-of-breed digital transformation solutions, optimising business processes and the entire business ecosystem to deliver customer service driven outcomes, @DOCS fill the void with our vendor-independent, client-first approach.
CPC’s senior management team were selected to attend this internationally recognized 12 month, three module course. Focusing on the development of advanced leadership skills, organizational structure and strategies to enable businesses to grow internationally, CPC are proud to have been the recipient of the coveted growth award for the most commercially successful enterprise amongst our peers from some of Australia’s most dynamic, innovative and successful businesses.
Client Success Stories
Smarter solutions get results
Baptcare is a not-for-profit organization that is widely recognized for the multi-dimensional award-winning residential and community care services it provides for more than 13,000 aged and disadvantaged people across Victoria, South Australia and Tasmania. Baptcare employs more than 2,000 staff, providing care and support for people of all ages, cultures, beliefs and circumstances.
Campbell and Partners Consulting (CPC) are proud to be delivering a ‘Complete Print Solution’ across Baptcare’s 37 Victorian, Tasmanian and South Australian sites providing a fully managed print environment and digital office technologies to streamline and support Baptcare’s operations now and into the future.
Zagame Automotive Group
The Zagame Automotive Group is one of Australia’s pre-eminent prestige motoring retail organisations, with some of the world's premium marques and vehicles the Zagame portfolio provides Melbourne, and now Adelaide, with a world class automotive experience.
CPC are proud to be delivering a multi-faceted ‘Complete Print Solution’ across the Zagame network to meet their industry specific document management requirements. CPC has deployed a fully managed environment incorporating an advanced print management platform with mobile print, interactive automated workflows, colour management, advanced fleet diagnostics & analytics to significantly increase productivity whilst reducing their print-related expenditure and manual processing. CPC’s partnership with Zagame Automotive Group continues with the deployment of digital office optimisation technologies, ensuring that their business operations and office environment is cutting edge.
Recently celebrating its 105th birthday, API (Australian Pharmaceutical Industries) is a health and beauty company in Australia providing pharmaceutical manufacturing, distribution and retailing. API is Australia's largest wholesale distributor of pharmaceutical and allied products with almost 600 pharmacy outlets, including the Priceline and Soul Pattinson Chemist brands, plus a further 750 pharmacies supporting its members program.
Providing Complete Print Solutions to API for over 8 years, CPC continues its relationship as a trusted technology partner facilitating ongoing value-added services to support API’s operations to ensure it remains the trusted name in pharmacology, health and beauty products.
CPC is proud to be the platinum sponsor for the Priceline Sisterhood charity initiative providing much needed services and funds to those in need.
With over 140 years’ experience, Greif, Inc. is a global leader in industrial packaging products and services, employing over 17,000 people with 290 operating locations in 43 countries, Greif manufactures rigid industrial packaging, paper packaging and a multitude of other packing solutions and services for a diverse range of industries.
2019 will see the completion of Greif’s upgrade to a CPC Complete Print Solution for its global operations, and with its recent acquisitions, now also including an additional 80 sites requiring our services and support.
Hall & Wilcox
Hall & Wilcox are recognised as one of Australia’s most progressive law firms employing around 750 people in 8 locations Australia wide, catering to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia.
CPC are proud to continue their long standing relationship with Hall & Wilcox, beginning 8 years ago when still a single office law firm to today being one of the most well respected legal practices in Australia. Continually building on a solid Complete Print Solution platform and now also incorporating dedicated document management solutions, CPC continues to meet the ever-expanding requirements of Hall & Wilcox ensuring a continuity of service delivery for their staff and clients alike.
Finnegan (Finnegan, Henderson, Farabow, Garrett & Dunner, LLP)
Finnegan is one of the pre-eminent intellectual property law firms in the world with ten offices in North America, London and Asia, offering full-service IP legal and technical experience in virtually every industry and technology.
As a specialist law firm Finnegan recognised the expertise and focus which Campbell and Partners provides with our ‘Complete Print Solution’. For two years Campbell and Partners have been successfully managing and maintaining Finnegan’s MFD fleet whilst additionally providing an enhanced scanning and security solution to support their operations.
One of the world’s most well regarded global law firms with more than 1750 lawyers employed worldwide and ranked 46th highest grossing law firm on The Gobal 200 for 2019 (Law.com 2019; https://www.law.com/law-firm-profile/?id=174&name=K%26L-Gates) CPC have had a long standing relationship with K&L Gates for over 12 years. Initially engaged by Middleton’s to service its pre-existing four law offices in Australia, our engagement expanded and continues with the amalgamation with K&L Gates and their network of 48 offices worldwide.
As of 2019 CPC have completely upgraded K&L Gates global operation to a Complete Print Solution incorporating significant consolidation of single function print devices to a platform of multi-functionality incorporating enterprise based mobility, security and redundancy with advanced reporting and analytics and supported by dedicated account management.
Ogletree Deakins, with more than 850 lawyers in 53 offices across the United States, and also Canada, Mexico and Europe, works daily with employers in connection with their labor, employment and workplace litigation needs.
CPC has been supporting Ogletree Deakins successfully for over 18 months deploying a ‘Complete Print Solution’ that encompasses an embedded scanning solution and additional layers of security whist increasing end user satisfaction, productivity and cost efficiency.
With over 400,000 members and $80 billion in net funds under management, UniSuper is one of Australia’s largest superannuation funds.
In 2015 UniSuper engaged Campbell and Partners to provide a ‘Complete Print Solution’ for their national head office and all state and territory branches. CPC were able to tailor a flexible solution, taking into consideration the pre-existing financial and contractual commitments for UniSuper’s incumbent print structure, whilst ensuring through a staggered deployment that the organisation could immediately begin to take advantage of the benefits provided by our more efficient and cost-effective ‘Complete Print Solution’. Due to the success of the initial deployments UniSuper has additionally engaged CPC to provide solutions for its university campus-based retail outlets, and to deploy an enhanced secure print solution for all its national offices and outlets.
One of the world’s leading developers and manufacturers of seeds and crop protection solutions, Nufarm is the dependable global partner behind thousands of agricultural success stories, working in partnership with agronomists, industry stakeholders and side by side with farmers to increase their crop yields and productivity.
Nufarm engaged Campbell and Partners in November 2017 to evaluate existing contractual arrangements for their head office (Melbourne) as well as their largest international hubs and this engagement was subsequently extended to the management of their entire print category. That evolved into a ‘Complete Print Solution’ with a global technology platform which is being deployed location by location from April 2018 and proceeding as incumbent legacy agreements mature.
Catholic Education Melbourne (CEM)
Catholic Education in the Archdiocese of Melbourne is a faith-based educational jurisdiction and a leading provider of school education in the third-largest Catholic diocese in the world. Catholic Education Melbourne (CEM) provides a range of services to support about 18,700 teaching and non-teaching staff in 330 Catholic schools serving more than 153,000 students.
Campbell and Partners have successfully migrated this extremely large and dispersed organisation from an unmanaged and siloed print infrastructure to an efficient, collaborative, secure and sustainable print solution. CPC achieved 65% consolidation on existing print hardware across six offices and substantially reduced the management burden on CEM’s IT team in relation to desktop printers, consumables and print driver queues. With the deployment of its ‘fit-for-purpose’ secure print solution CPC has saved CEM six and a half million sheets of paper over 48 months.
From a single store in Adelaide, today Beaumont Tiles has become an iconic national tile company with over 110 outlets catering to everyday Australians, commercial operators and trades people as well as customised offerings for high-end designers.
Beaumont Tiles engaged Campbell and Partners in July 2017 to evaluate existing contractual arrangements, identify inefficiencies, design a ‘best fit’ solution and to navigate a way forward with a new vendor. This engagement evolved into a ‘Complete Print Solution’ with an enterprise wide device management platform for their head office (Adelaide) and state distribution centres (Brisbane, Sydney,Melbourne).
The Marc Jacobs fashion house operates 280 stores and employs 1,300 staff in 60 countries and is a longstanding brand in the illustrious LVMH (Louis Vuitton Moët Hennessy) Group. Marc was the artistic director at Louis Vuitton for 16 years from 1997 to 2013.
Marc Jacobs engaged Campbell and Partners to implement a ‘Complete Print Solution’ resulting in a 50% reduction in devices and a significant reduction in print costs whilst increasing office efficiency and employee productivity. CPC has enjoyed a long-term partnership with LVMH – Marc Jacobs and continues to add significant value to their organization by providing tailored printing solutions to meet their demanding needs in today’s increasingly dynamic and discerning luxury-brand market.
For over two decades ASG has been providing businesses with innovative, high quality, and cost-effective IT services, from business strategy and advisory, through to infrastructure and managed services.
ASG offer their customers a genuine alternative in the IT Services landscape through their ability to provide a complete digital transformation service. Campbell and Partners deployed a ‘Complete Print Solution’ for ASG, comprising mobile/guest printing and a specialized scanning platform across 9 offices in Australia.
LFLM (Laughlin, Falbo, Levy & Moresi LLP)
LFL&M is a top 50 California law firm and the largest law firm specializing in the defense of California workers’ compensation claims with eleven offices statewide.
Campbell and Partners were engaged to identify inefficiencies in cost and productivity in the firms print structure and to provide a better way forward. CPC deployed a managed ‘Complete Print Solution’ to all eleven offices, reducing the firm’s print fleet size and wastage whilst streamlining print output and increasing user efficiency.
Founded in 1918, Cranbrook is a distinguished Anglican independent day and boarding school for boys, Pre-school to Year 12 in Sydney, Australia. Cranbrook operates four campuses catering to approximately 1300 students.
Cranbrook had a considerable number of under-utilised print devices, basic print functionality and performance when it engaged CPC to identify cost inefficiencies, consolidate, modernise and optimise its fleet. CPC achieved the following results for Cranbrook –
- 20% reduction in print device fleet.
- Consolidation of print device variation from 23 different models to only 6.
- Reduction in print consumable variation from 59 product types to just 21.
- Network wide print fleet management and control, detailed reporting and analytics.
- Average printer speed/productivity increase from an average 30 ppm to 45 ppm for both colour and b&w.
- Increased functionality including document capture, standardised interface, ‘Follow You’ print release, mobile device print, interactive workflows.
Serving our clients wherever their business takes them